SEGWAY INC. ANNOUNCES RECALL TO REPAIR SEGWAY® PERSONAL TRANSPORTER OFF-BOARD CHARGER
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using the recalled product immediately unless otherwise instructed.
Name of Product: Segway Personal Transporter (PT) Off-Board Charger
Units: about 17
Manufacturer: Segway Inc., of Bedford, N.H.
Hazard: In the unlikely event a specific wire were to detach inside an Off-Board Charger, the wire is sufficiently long enough that it conceivably could touch one of the unit’s inner sides, which are not properly grounded. If this were to happen, and given that the unit’s inner and outer anodizing is sufficiently conductive to allow electrical conduction, a user may be shocked by touching it. It is important to note that:
Incidents/Injuries: Segway Inc. has not received any reports of this occurring.
Description: This recall applies to Segway PT Off-Board Chargers bearing serial numbers 1244C0000001 – 14209C000325 only. The serial number may be located on a silver plate affixed to the bottom of the product.
Sold Through: Segway Authorized Dealers and Distributors and directly from Segway Inc. to commercial customers and consumers from November 2012 through November 2014 MSRP $919.00.
Manufactured In: United States
Remedy: Consumers should stop using the Segway PT Off-Board Charger immediately and contact the Dealer where it was purchased to receive a free replacement power cord.
Consumer Contact: Call Segway Inc. at 866-473-4929 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway Authorized Dealers and Distributors are directly notifying owners of this recall.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC’s hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270 or visit CPSC’s Web site at www.cpsc.gov/talk.html. Consumers can obtain this release and recall information at CPSC’s Web site at www.cpsc.gov.
Segway Inc., based in Bedford, New Hampshire, USA, is the world’s leading provider of personal electric transportation and a wholly owned subsidiary of Ninebot Limited. Its international network currently includes more than 250 distributor, dealer and experience center retail points in 80 countries. For more information about Segway, visit www.segway.com