TECHNICAL SUPPORT
Having a technical support issue with any product can be very frustrating. We’re here to help. If you’re having a problem with any Segway product, please complete and submit the appropriate form below.
For technical support regarding your Segway PT, PT Patroller, SE-3 Patroller or Segway HT, use this form.
For technical support regarding any Segway consumer products (i.e. KickScooter, Gokart Kit, Drift W1, etc.), use this form.
If you are located in EMEA, and need support for one of our consumer products, please contact Segway Europe.
You may also contact technical support toll-free at 1-866-4SEGWAY.
Hours of Support Operation:
5:30 am – 5:00 pm Pacific Standard Time
Monday – Friday (except holidays)
Fax: (603) 222-6001