Welcome to Segway!
Segway Newsletter
Issue 3

 

Spring is almost here and it's perfect Segway weather. We're excited to give you an update on what we've been working on.

A community study of sunny proportions.
Celebration, Florida is the perfect place for our first community study. In this year-long study, which began on February 1, we are observing how and when people use their Segway™ Personal Transporters (PT) to commute to work, to improve their mobility, and to interact with their community and neighbors. Just over 100 individuals are participating in the study, which requires them to complete a series of questionnaires and interviews over the next year. To date, most study participants indicate that they are using their Segway PTs more often than they ever thought they would be. More than half of the participants take more than two trips per day on their Segway PT, averaging 1-3 miles per trip. Acceptance of the Segway riders within the Celebration community has been extremely favorable.

Celebration, Florida participants

Working with commercial partners across the globe.
Concept of Oxygen station in cityWe are beginning to work with select commercial partners outside of the United States. Segway is pleased to partner with the Keolis Group, a multi-modal transportation leader in France. Keolis will make the Segway PT available for rent in its "Oxygen Stations." These stations will be located at main railway or metro stations, downtown parking lots and city centers. Commuters will be able to rent zero emission transportation devices such as bikes, electric cars and Segway PTs from the stations. The first pilot programs with select user panels will be launched in Besançon and Paris in the coming months.

Concept of Oxygen stationKeolis designed and developed two models of Oxygen Stations. The Kiosk can accommodate 30 Segways inside and 12 outside on mobile display units. The Bungalow is a smaller station that can be easily assembled and disassembled for short events. The first unit will be available this summer.

Keolis believes that the Segway PT and the Oxygen station are the right answers to transportation problems in European cities.

Order a Segway PT today.
Since we launched the Amazon.com sales program in November 2002, we have been thrilled with the response from consumers. Amazon.com officials have even noted that the Segway PT is consistently among one of their top selling products. Thanks to all our customers who have ordered and have added such enthusiasm to our campaign. We've met most of you at our Product Orientations and have valued your thoughts about how you expect the Segway PT will be incorporated into your daily lives.

If you haven't yet purchased a Segway PT, please visit our Web site for additional information.

Accessories for your Segway PT.
Segway 12.0 Handlebar Bar Segway has released new accessories to complement your Segway HT—cargo storage, a lock and tires.

Available now:
  • Kryptonite cable lock
  • Upper cargo structure with bag
  • Segway 12.0 Handlebar Bag (available for shipment in early May)
  • Enhanced traction tires
Coming soon:
  • External battery charger
  • Lighting products

To learn more, please visit www.segway.com/segway/accessories.html

Excitement is rising across the country.
Segway PT customers are attending Product Orientations in 13 cities across the United States. At the orientations, customers learn safe riding techniques, practice riding with coaching by Segway staff, and have the opportunity to ask questions on a wide variety of topics. At each orientation, we ask customers to write down a few comments on large posters, which we then take back to our corporate headquarters in Manchester, NH to share with the rest of the Segway team. The orientations have been fun and rewarding for all involved. We have received comments such as, "Awesome ride!" and a "wonderful machine," as well as these quotes from the actual posters:

"Proud to be an owner! Thanks for coming up with such a great idea."
Cummins

" True to the name! A new experience."
Greg

Training Poster A Training Poster B

Share your stories with us.
With many customers riding Segway PTs in communities nationwide, we know there are some very interesting stories and riding experiences we'd like to hear about. Do you commute to work or run errands in your neighborhood? Do you give lots of demonstrations of your new Segway PT to friends and family? How are people responding to the Segway PT in your community? Have you noticed significant time or cost savings from using your Segway PT? Or do you just ride for the fun of it? Whatever the experience, we want to hear from you! Please send pictures and your personal stories to us at stories@segway.com.

And don't forget to enjoy the ride.

 

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